Your home finallyhas a memory.
WHL Residence prepares a home record for one address. The home's systems, documents, maintenance and history stay together in one private record, with the documents behind them on file.
A house remembers nothing.
The furnace was serviced in March. The hallway is painted Classic Gray. The plumber who knows where the shutoff is has his number in someone's old phone. When the house sells, all of it leaves with the seller.
A private home record
What the manual holds.
Our team prepares each manual from the records that already exist and keeps the information organized around the residence as it changes.
The Oakridge Residence is a finished fictional example of the manual a homeowner receives.
- Systems
- Make, model, install date and last service.
- Documents
- Plans, permits, manuals and handover papers.
- Warranties
- What is covered, by whom, and until when.
- Maintenance
- Work already done and what is due next.
- Finishes
- Paint, stone, flooring and fixtures by specification.
Preparation
How a manual is prepared.
You send what exists.
Drawings, warranties, manuals, service records and the names of the people who look after the house. It does not need to be sorted first.
We prepare the record.
Our team organizes the material and reviews anything that needs clarification. A summary read from a document is labelled as read from the file. Equipment facts suggested from a document are confirmed by whoever holds the record: WHL while it prepares the record, the homeowner after handover.
The homeowner receives it.
The finished manual is private. WHL adds the people the homeowner names. An engraved metal address card can be included with the handover.
It stays with the house.
You add service visits, repairs and improvements as the years pass. When the home is sold, the owner can hand the record to the next owner with its history and sources intact.
How transfer worksAstra
Ask the manual a question.
Astra answers from this home's records and shows the source it used. When the record does not hold the answer, it is instructed to say so.
Question
“What HVAC system is installed, and when was it last serviced?”
A dual-zone Lennox XC20, installed in March 2021. It was last serviced on May 12, 2024.
Source: HVAC service record
Astra is not a licensed professional. Questions involving gas, electrical or structural work should be handled by the appropriate professional.
Engagement
Each manual is scoped to the property.
Astra is included for the first year. Any cost after that is agreed in writing before anyone is charged. Nothing is billed for Astra today. The manual stays readable whether or not Astra continues.
- Single ResidenceA private home record for one residenceFrom $1,495
- Complex EstateSeveral structures or complex systemsFrom $2,995
- Developer & portfolio engagementsDevelopments, brokerage programs and multiple propertiesBy scope